Hello, I ordered a necklace on 2/14/18 and it has been over a week, when I track my order it still says processing. How long does it process for?

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Hello, I ordered a necklace on 2/14/18 and it has been over a week, when I track my order it still says processing. How long does it process for?

asked by bethany a. on 2/20/18

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SOUFEEL J. [Soufeel Rep] · Answer 1 · 2018-02-23T07:13Z

SOUFEEL J. [Soufeel Rep]

on 2/23/18

Hi bethany, could you please offer us your order number to cs@soufeel.com so that our customer service representative will look into this further for you?

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