SoftMaker Questions & Answers

Here’s what consumers have asked with answers from SoftMaker staff and previous consumers.

2 questions answered

50% answered in 1 day

Question:

How easy is it to get a hold of customer service at softmaker? How easy is it to get a hold of customer service at softmaker?

Answer:

I got a quick and accurate reply from SoftMaker Customer Support when I asked a question BEFORE buying the software. After paying for the software, SoftMaker Customer Support no longer bothers responding.

By Tom C. over a year old

Question:

When i use soft maker and then i save the document, do i need to convert it to send the document to someone who has microsoft office When i use soft maker and then i save the document, do i need to convert it to send the document to someone who has microsoft office

Answer:

You can save the document in a Microsoft format --. Docx, xlsx -- whatever. Conversion is not needed.

By Stephen W. over a year old

Question:

Does anyone at softmaker ever bother responding to problems reported to their so-called customer support? my issues have not received any response.

Question:

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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SoftMaker Questions & Answers

How easy is it to get a hold of customer service at softmaker? How easy is it to get a hold of customer service at softmaker?

When i use soft maker and then i save the document, do i need to convert it to send the document to someone who has microsoft office When i use soft maker and then i save the document, do i need to convert it to send the document to someone who has microsoft office

Does anyone at softmaker ever bother responding to problems reported to their so-called customer support? my issues have not received any response.

Is there any way to get softmaker to actually ship the "backup cd" that they sell as an option with their software? after months still no cd yet.

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