Sephora Questions & Answers

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Question:

I am 52 yrs old and looking for a face moisturizer. of course, starting to show wrinkles, dark circles, couple age spots and dropping. i still get acne mostly on my chin area. everything i try feels greasy and gives me more acne. can you help?

Answer:

There are a ton of great moisturizing and anti-aging products out there to help you. Sephora has so many that your head will spin, but there are also a lot of drugstore alternatives that are rated just as highly (or better) than a lot of higher-end ones. I would do some research online before ever stepping foot into a store like Sephora (trust me - they will bombard you with very expensive things you don't need). Honestly, I really like Ulta as a store better than Sephora because they carry both drugstore, middle-end, and higher-end products. (MUCH better service, too) But before you go anywhere, Google things like "best anti-aging products for mature skin" or things like that. Using multiple products, such as a glycolic toner, a serum, as well as a moisturizer is a good idea. One thing that is FANTASTIC for wrinkles and dark spots is Retin-A, but you have to get a prescription for it and it is harsh on your skin (especially if you're sensitive). It literally kills off your top layer of skin (which leads to a very annoying period of your face peeling for a few weeks), but once you get over the growing pains, your skin is amazing. I was diagnosed with melasma, which is hyperpigmentation of the skin, on my face, so my doctor gave me Retin-A and hydroquinone, which really works at fading dark spots. If you can't afford the Retin-A (mine is over $200 a tube), there are a lot of great OTC products that contain retinol and work well, just not like the Rx version. Neutrogena has a great line of products for dark spots and wrinkles. But like I said, do your research and don't let sales reps push you into really expensive products, because they get a commission, and you may get stuck with a bad product and an empty wallet. Hope this helps!

By Gayle G.
Question:

Answer:

This is Sephora's list of current promo codes. They should always be valid - whether you get them to actually give you what they're supposed to is always a gamble. To get a birthday promo, you have to join their Beauty Insiders club. It's free - just go to their website.

By Gayle G.
Question:

Does your makeup including foundation, face color, and eye shadow interact with or cause any problems if you are taking accutane (for acne)?

Answer:

Yes. I have to take Care of my skin in every routine when my acne appears

By Suellen C.
Question:

I know that typically once you use a make up/skin product you cannot return it. i have very sensitive skin and i do not like to keep trying products that do not work. does this company work with you in terms of exchanges for similar products if i have an allergy to it?

Answer:

Yes! They have a VERY liberal return policy. You can try most products in store, as well. But, if you do buy something that you don't agree with, for any reason, don't worry. They exchange easily. I always use Sephora.com... never have had a problem returning for any reason whatsoever.

By Renee T.

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