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Here’s what consumers have asked with answers from Sensee staff and previous consumers.
You have to buy it but if you purchase the equipment from their approved seller, they will pay you the cost of purchase after 6 months of employment (partially) and 12 months (full cost)
No, Sensée are a home working contact centre. I have worked for them since may 2016 and they have been brilliant. The issue with the above reviews is that it only takes into account people's negative experiences. The fact is, home working isn't for everyone. The support is there from day one and it is made very clear the expectations of agents that join Sensée. Conditions of employment are there and if you don't meet them then you won't stay with the company. Home working is a growing business and sensée have a strong network of 700+ employees!
Yes. I started training with Sensee two weeks ago. There seems to be some myths growing around this company, myths that have little reality about them. First, the training IS paid though, like many companies, the first week's wages are held back until the employee has completed three months actual work. This is not hidden, Sensee make this clear throughout the recruitment process. The company do require a lot of documentation to prove you are eligible to work in the UK, that you are not carrying a fraud conviction etc., etc. As employees will have access to people's personal, financial or medical details, these recruitment precautions are not overly oppressive. After two weeks training and exposure to Sensee as an employee I can say they are extremely professional. There are guidelines, systems and backup programs to cover every eventuality. Despite being still a trainee I already feel a valued member of the team. I will also state here that I have no other incentive to write this than to set the record straight.
