Secret Sales Questions & Answers

Question 1

Question:

I would like to ask is the product that on secretsales.com are authentic/original? I would like to ask is the product that on secretsales.com are authentic/original?

Answer · 2015-12-01T03:27Z

Answer:

Everything I have purchased so far has been 100% authentic and excellent quality!

By naomi h. over a year old

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Question 2

Question:

Hi. i ordered products that never arrived. they were signed for by someone apparently but not at my address as i was in all day. secretsales won't respond to me asking where my package is. what can i do?

Answer · 2015-04-20T03:22Z

Hi there. That has never happened to me. The only thing i can suggest is that you ask secret sales to investigate with the courier company who signed for the package and who delivered it. They should be able to investigate this for you as they have a very comprehensive tracking system and they email you when they are despatching etc. Try them on the phone and email and keep track of what they say to you. Hope that helps... good luck!

Question 3

Question:

Does secretsales charge it's suppliers a fee for selling off old inventory or does it just take a percentage of the sale price to consumers? Does secretsales charge it's suppliers a fee for selling off old inventory or does it just take a percentage of the sale price to consumers?

Answer · 2015-05-06T01:04Z

Answer:

Sorry, I have no idea. I am only a happy customer.

By Fi Z. over a year old

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Question 4

Question:

I start to be a little scared of buying things on this site as seeing so many nagative reviews. did anyone buy a movado watch on that? is it genuine? I start to be a little scared of buying things on this site as seeing so many nagative reviews. did anyone buy a movado watch on that? is it genuine?

Answer · 2015-12-18T12:47Z

Everything I've bought on this website is genuine I haven't bought that watch but recently bought 2 Vivienne Westwood watches and they are absolutely fine

Question 5

Question:

Not a good company. fake products. Not a good company. fake products.

Answer · 2015-11-24T03:58Z

Hi I bought a Michael Kors bag for my niece and it was perfect. Very happy with it and they sell genuine products, not fakes so you have no worries. Their customer service team are extremely helpful also. I have shopped on this site for many years and it is definitely worth it. I would highly recommend Secretsales! Monica Parker

Question 6

Question:

Why is the quality if your versace bags sold so poor compared to the ones in store? Why is the quality if your versace bags sold so poor compared to the ones in store?

Answer · 2015-06-23T09:07Z

I don't work for them. I do use the site frequently tho. Their versace bags have been 'versace jeans' not Versace And they have a sale on now for Versace 1969. Versace Jeans is a diffusion brand of the main fashion house, it's their entry level price range. It's not of the same quality or design because it's a cheaper. It's like Armani have Giorgio Armani, Emporio Armani, Armani Jeans and EA7 thier sports brand. Giorgio is luxury, Emporio is fashion, Armani jeans is a cheaper diffusion brand to offer people a chance to shop the designer label. Versace 1969 however- IS NOT VERSACE! Versace 1969 is a legal loophole. The guy who founded it used to work for Gianni Versace before he was shot. There is a loophole that he has used, he has registered the brand name in an obscure country that the original Versace name has not been officially registered. Kind of like copy right law. His stuff is crap. Steer clear. Donatella Versace has been pursuing legal advice for some time. I don't work for secret sales but I do work in luxury fashion sales. Hope this helps?

Secret Sales Questions & Answers

I would like to ask is the product that on secretsales.com are authentic/original? I would like to ask is the product that on secretsales.com are authentic/original?

Hi. i ordered products that never arrived. they were signed for by someone apparently but not at my address as i was in all day. secretsales won't respond to me asking where my package is. what can i do?

Does secretsales charge it's suppliers a fee for selling off old inventory or does it just take a percentage of the sale price to consumers? Does secretsales charge it's suppliers a fee for selling off old inventory or does it just take a percentage of the sale price to consumers?

I start to be a little scared of buying things on this site as seeing so many nagative reviews. did anyone buy a movado watch on that? is it genuine? I start to be a little scared of buying things on this site as seeing so many nagative reviews. did anyone buy a movado watch on that? is it genuine?

Not a good company. fake products. Not a good company. fake products.

Why is the quality if your versace bags sold so poor compared to the ones in store? Why is the quality if your versace bags sold so poor compared to the ones in store?

Is the designer tops real i want to get the true religion tops but i'm scared from the reviews it's going to look bad in real life

How many dippy eggs does does it take to make one chicken nugget or even better how many to make a customer service rep :)

Hi i placed a order yesterday and payed by debt card but haven't received confirmation

Please can someone tell me do they sell fake designer stuff or are they real? i should have done some research before placing my order. i feel worried

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