Sears Questions & Answers

Here’s what consumers have asked with answers from Sears staff and previous consumers.

3 questions answered

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Question:

I order shoes on sears.com now i can not return them. i did not get a return slip, and the sears store will not return them. because they came though baston shoes. what do i do? I order shoes on sears.com now i can not return them. i did not get a return slip, and the sears store will not return them. because they came though baston shoes. what do i do?

Answer:

Find out what Baston Shoes is and how they work with Sears. I would also file a complaint with the Consumer Protection Agency, the BBB and all of the review sites on the internet. You'd be surprised how fast companies respond to BBB complaints.

By Kimberly S. over a year old

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Question:

My daughter ordered a kitchen aid mixer on sears layaway. she paid the balance off 2 1/2 weeks ago but sears has no idea if/when the mixer will ever be shipped. anyone have suggestions as she needs this mixer to make a cake on 12/27 which she has already been paid for. i have contacted sears 4 different times and still am getting nowhere.

Answer:

My best recommendation would be to contact the corporate offices and work your way up the chain until you get someone in charge and let them know that taking your money without having the item 'in stock' and available to ship as soon as it is paid for is a violation of the Consumer Protection Act. If they still don't send it, I would file a complaint with the Consumer Protection Agency, the BBB and all of the review sites on the internet.

By Kimberly S. over a year old

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Question:

Why can't i sign up for seller account on sears.com Why can't i sign up for seller account on sears.com

Answer:

I'm not entirely certain, but, perhaps, because Sears only sells it's own stuff and isn't like Amazon or E-bay where you can sell on their site.

By Kimberly S. over a year old

Question:

Are white or yellow gold over sterling silver men's diamond wedding band with diamonds genuine ?

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Sears Questions & Answers

Why can't i sign up for seller account on sears.com Why can't i sign up for seller account on sears.com

Are white or yellow gold over sterling silver men's diamond wedding band with diamonds genuine ?

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