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on 7/2/19Same thing happened to me! I've tried on FaceBook and their phone number doesn't work.
I am so sorry to hear that.
May I know what way you contact us? Email or Phone?
Please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
We will surely help you with the return as soon as we get your requirement.
Waiting for you.
Yours
Bree