Resume Now Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Resume Now staff and previous consumers.

45 questions answered
0% answered in 1 day
Question:

What is the cost?

Answer:

Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!

By Laura T., Social Media Specialist
See more answers (2)
Question:

How do i cancel?

Answer:

You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you. If you have any problems you can send us a private message and we will assist you from here.

By Laura T., Social Media Specialist
See more answers (6)
Question:

I signed up with this company for one time and paid 1.95$ and not opted for any subscription. still after that, i have been charged $19.95.

Answer:

I am being charged after only signing up for a one time use of 1.95.

By Tara T.
See more answers (3)
Question:

Hi, please help me understand why i was charged $24.99? i signed up for a fee of $1.00 a day for the service and just now see a charge for $24.99.

Answer:

Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.

By Laura T., Social Media Specialist
See more answers (2)
Question:

If i pay the $1.95 fee to get my resume can i cancel next week and still have access to the resume?

Answer:

Thank you for the information and we're sorry about the delayed response, Scott! All of your previously created documents will be saved in case you decide to reactivate your subscription in the future.

By Laura T., Social Media Specialist
See more answers (2)
Question:

Can i pay only the the initial $1.95, print my resume, then immediately unsubscribe to avoid the cost of $24.99.

Answer:

Thank you for getting in touch with us! That is correct, you can use our services for a low fee of $1.95 for the 14-day trial and cancel right after to avoid any monthly subscription charges. Remeber that you may cancel your monthly subscription at any time using any of the following options: -E-mail us at: customerservice@resume-now.com -Call us at: United States and Canada: 844.351.7484 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0808. 189. 0354 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 1800. 758. 381 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 198 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) -Live Chat: https://www.resume-now.com/contact-us -From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)

By Laura T., Social Media Specialist
See more answers (2)
Question:

Is it free or do we have paid for it after we done with my resume.

Answer:

It's the best deal for 14 days. You should find a job within that time frame anywway, esp with all the tools being offered after the first 14 days its' 19.99$ to print download, format or email anything you do on the site. So yes it does cost money.

By Derek L.
See more answers (2)
Question:

What's the 1st step how to cancel my account what do i do?

Answer:

You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you. If you have any problems you can send us a private message and we will assist you from here.

By Laura T., Social Media Specialist
See more answers (2)
Question:

Is this completely free

Answer:

Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!

By Laura T., Social Media Specialist
Question:

Trying to print, email or download my free resume and not working.

Answer:

Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.

By Laura T., Social Media Specialist

Can’t see your question? Ask to get answers from the Resume Now staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Resume Now?
Post Review