Prep Sportswear Questions & Answers

Here’s what consumers have asked with answers from Prep Sportswear staff and previous consumers.

2 questions answered

50% answered in 1 day

Question:

Hi - how long typically do orders take to arrive? Hi - how long typically do orders take to arrive?

Answer:

It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.

By Chris A., over a year old

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Question:

How easy is it to get a hold of customer service at prep sportswear? How easy is it to get a hold of customer service at prep sportswear?

Answer:

Impossible. If you try to send a message after hours he will only speak to a robot and you basically don't get to complain to the robot. It will just list some possible time frames when your order will possibly show up. He will be bitterly disappointing if you use this site.

By rhea S. on 10/20/23

Question:

Hello, trying to determine if your company is still fully operation and carry the options provided through your online shop, specific to canada?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Prep Sportswear Questions & Answers

Hi - how long typically do orders take to arrive? Hi - how long typically do orders take to arrive?

How easy is it to get a hold of customer service at prep sportswear? How easy is it to get a hold of customer service at prep sportswear?

Hello, trying to determine if your company is still fully operation and carry the options provided through your online shop, specific to canada?

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