PrepaidnGift Balance Questions & Answers

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Here’s what consumers have asked with answers from PrepaidnGift Balance staff and previous consumers.

14 questions answered
0% answered in 1 day
Question:

Answer:

I've been on hold for over a half hour and I honestly don't think anyone is going to answer. This is unbelievable

By Joshua S.
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Question:

Answer:

When you buy at the store it will be activated by the casher, if you have problem go back to store with your receipt and they will fix. You know you should always get a receipt for giftcards!

By Roderick S.
Question:

Please help why cant i make online purchases???? can i get a refund on my card?

Answer:

They req you to give them all of you personal info and id info to register it. And its to their discretion if and when they send you a new card. Imo its id theft

By Kelly P.
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Question:

Answer:

I just filed with the BBB and local police. Already have a personal attorney. Im calling tomorrow.

By Kelly P.
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Question:

How do i check transaction history

Answer:

You wont be able to register an account they will make you call and ask for all kinds of persnal info

By Kelly P.
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Question:

What is the phone# to register card?

Answer:

Haha your supposed to be able to...but it wont work.The mer will work but you will be told the card was compromised

By Kelly P.
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Question:

Do i have to register the gift cad before using it?

Answer:

Also call number on card to check your balance. Prepaidgiftbalance phone number is 888 853 9536

By Roderick S.
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Question:

Do i need to register this card to use it in the store

Answer:

From my experience you generally don't need to register a giftcard for instore use, only for online or other types of purchases.

By Doug C.
Question:

Hello. for some reason, my balance of $35 (out of the original $50) cannot be used online!! please contact me!! - danbushaz@gmail.com

Answer:

Contact customer support number. Wait time... varies. Theyll help you register your card without having to deal with the janky website (if the wait times arent 2 hours of course)

By jude r.
Question:

Can i register this card ¨https://mygift.giftcardmall.com/¨, as their website has lousy reviews of 1.2%?

Answer:

Thats where I usually go for balance inquiries or to register and have seldom incurred any problems. Double check your info before you hit submit, its easy to make mistakes.

By Doug C.

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