PetCareRx Questions & Answers

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Here’s what consumers have asked with answers from PetCareRx staff and previous consumers.

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Question:

Really concerned about bad reviews for service. if petcarerx can't get the shipping right, how can i trust them to get meds right? if pcr has been scamming customers with the petplus "membership" how can i trust them? complaints date back to 2010 and as current as 2017 yet the scam continues - i know, because pcr 'enrolled' me in their auto-renewable 'membership." i have written confirmation of cancelation and have forwarded that to my credit card company, but still, no cost saving is worth dealing with what appears to be unethical practice.

Answer:

PetPlus is a scam. You pay $50 a year and pay top dollar if you use your local pharmacy! Stay away. Go on goodrx.com and save money and $50 membership!

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Question:

Has anyone gotten pet medication from this site? is it trustworthy? also, do they require a prescription? thanks:-)

Answer:

It's trustworthy, a prescription is needed, but dealing with medications taking forever to ship, or having some type of issue with refills has been a continued problem. That is the most frustrating thing about this company.

By Gail V.
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Question:

How do i cancel my annual membership? i never use this ordering site and don't want to pay the $50 annual fee.

Answer:

You call them screaming like I just did or you report fraud to your bank.

By Lora C.
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Question:

With the pet plus membership, will frontline always be discounted by the 62 dollars, or is this for the first purchase only?

Answer:

The membership has more than paid for itself 4x over with the medications I need for my dog. And yes always a discount for heartguard.

By Susie N.
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Question:

How do i find local participating pharmacies ? the website button for is not available for local . my zip 42104

Answer:

Go on goodrx.com Print a coupon and save money! Stay away from PetPlus

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Typical questions asked:
  • How long does shipping take?
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