Lots of folks say they've been promised a replacement! Not one has said they've received a replacement, or how long it took! Anybody received their replacement?

asked by Joe B. on 7/14/16

3 Answers
Thumbnail of user jenn55

After a lot of phone calls, I received the wrong umbrella for a replacement... then had to pay AGAIN to try to and get the one I ordered except they took forever so I did not get a replacement of the color I ordered

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Thumbnail of user bonniee32

My umbrella was 4 months old. Started out burgandy and is now a washed out pink. They want me to pay them 40 dollars to ship me another one to replace the 70 dollar one I bought. Are they serious? It lasted from mid February to mid May... smh Ill go else where and be sure to let all my southern friends know about them. Some life time warranty...

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Thumbnail of user susanp78

Nope, in fact I recently got 2 emails from this company asking me to rescind my unfavorable review. I think the new 5 star reviews with bad spelling and grammar are bogus.

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