no tracking info on web site with my order; never got confirmation email.?? Is this normal?

asked by Elaine T. on 12/19/16

3 Answers
Thumbnail of user shahreenm

It may have gone to your junk folder. If you do the shopping without signing in or as a guest then you don't get confirmation email. Always take a snapshot when you place your order or call them. It happened to me twice. Now I always make sure I am signed in before placing order online. Hope this helps.

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Thumbnail of user zunerahj

Not accurate tracking, showing different not comes on time

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Thumbnail of user isabelb61

They never send a Tracking or shipping confirmation even so I was told I would get a Email with that info on June 17th it is now hen 28th

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