NuvoH2O Questions & Answers

Question 1

Question:

Customers ,anybody having trouble with a smell to water ,even after installing new filter? Customers ,anybody having trouble with a smell to water ,even after installing new filter?

Answer · 2019-06-27T09:55Z

Hi Patricia, We are sorry to hear that you are still experiencing smell issues with your water. Would you be willing to elaborate on which smells you are experiencing. One of the most common ones we come across is a presence of sulfur bacteria creating a rotten egg smell. The sulfur bacteria will feed on the citric acid and cause the sulfur smell. The resolution to this issue is to shock your well to kill any sulfur bacteria that may be residing in your water. If you give us a call at (877) 688-6426, any of our reps will be more than happy to assist you!

Question 2

Question:

Nuvo is constantly clogging. what to do? Nuvo is constantly clogging. what to do?

Answer · 2018-10-29T03:16Z

Can you provide more detail as to the clogging Sop that we may best assist you. Or if you have a chance i would advise calling us directly at (877) 688-6426?

Question 3

Question:

We had the nuvo system installed about 8 months ago and have not noticed one bit of a difference in our water. it is still the same as before. We had the nuvo system installed about 8 months ago and have not noticed one bit of a difference in our water. it is still the same as before.

Answer · 2020-02-09T04:47Z

Totally agree. Waste of money! I have had mine for several years and it never did anything to help with hard water. Costomer service doesn't Help they just put you off

Question 4

Question:

My friend has this and he swears by it. what i do not trust is that they will continue to be in business as if i can't buy the filters in a year i just wasted all of my money. does anyone know if this is a solid company that will be around in 10 years? how long have they existed? My friend has this and he swears by it. what i do not trust is that they will continue to be in business as if i can't buy the filters in a year i just wasted all of my money. does anyone know if this is a solid company that will be around in 10 years? how long have they existed?

Answer · 2015-04-06T09:41Z

Brian, Thank you for your question. We have been doing commercial business with this technology for the last 30 years, and have been focusing on the residential market since 2008. Along with our online presence, we are now distributing our product through wholesalers like Ferguson and Winnelson as well as retail outlets like Ace Hardware across the country. We also have an A+ rating with the BBB. Hopefully that helps, but if you have additional questions we invite you to check out our website, www.nuvowater.com. Sincerely, NuvoH2O Customer Service

NuvoH2O Questions & Answers

Customers ,anybody having trouble with a smell to water ,even after installing new filter? Customers ,anybody having trouble with a smell to water ,even after installing new filter?

Nuvo is constantly clogging. what to do? Nuvo is constantly clogging. what to do?

We had the nuvo system installed about 8 months ago and have not noticed one bit of a difference in our water. it is still the same as before. We had the nuvo system installed about 8 months ago and have not noticed one bit of a difference in our water. it is still the same as before.

What are the reviews for the manor system

Does this really soften the water or just filter it? thanks!

Before i installed the nuvo system, my water did not smell like sulfur but after installation, now i do. does anyone know if the nuvo is causing this

Is nuvo actually a water softener? i've been told by other plumber that it is only a water conditioner and not a water softener.

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