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on 2/20/16For me i paid with my Paypal so i didn't give them my bank details. But i think they are thieves because ordered my dress on the 04/02/16 and still hasn't received it yet. Not even a message
To say if it been shipped or not.
My advice - just don't order from them. Do your research. I didn't and I wish that I had because it would've saved me ALOT of headache!
No telling what they did or what intentions they had with your credit card info.
I ordered a few things and eventually DID get my money back after a lot of hassle. I haven't seen any unusual credit card transactions on my card since.
Just be weary
Didn't have that happen, but don't do business with this CHINA poor customer service company. The items are poorly made, really small inconsistent sizes, and IF you need to return something YOU PAY... only the CRAP companies do that. I fileda credit card dispute to get my $back since the item they shipped was supposed to be a 2XLbut had the arms of a size 4! Their claim is they ONLY refund IF found defective, they demanded pictures but how could I do that when I couldn't get the damn thing on? IF EVERYONE having a dispute would just file a PAYMENT DISPUTE with the payment vendor - credit card or pay pal etc. sooner or later they will not be allowed to USE those services! ALSO I've complained to Facebook about irresponsible, scam companies having pages on the site FILLED to the brim with complaints and why they continue toallow advertising UGH
Sorry your having problems. I used Paypal to pay for my order and in the process of filing a dispute and claim in order to get my money back. When dealing with any site based in China I will only use the site if they accept Paypal so that I have an added level of protection. Had I read the reviews of this site prior to placing an order I would have never placed an order with them to begin with. They went as far as to email me claiming my items were available but are unable to ship them because I had an open dispute with Paypal. If you do use Paypal NEVER close a dispute once you open one because if you do, you will lose your ability to get your money back.
Never had this issue.
I didn't experience any fraudulent activity aside from the wrong amount being charged, it wasn't a substantial amount. Please be careful and know that they do not have an actual customer service center or department with a number to contact, everything must be submitted by ticket and is typically responded to within a couple of days though it often appears scripted. Good luck!
I've never had this problem i just made a purchase of $310.00 and mines went through with no problem.
Buyer beware!
If your on this site and have seen the numerous complaints and issues with the the company and you still order from them, I don't know what to tell you. Not being a jerk but I am in the process of reporting them to the BBB. I hope they shut them down once and for all.
My husband thinks that they are identity thieves. They sent my a message asking me to send a money order from Washington mutal and pictures of my driver's license, excetra. Why would they ask for a money order after I paid them via debt card. I did get an email from them saying they'd refund my money fast but haven't seen it yet. My step mom is an attorney so I have no problem taking legal action and posting on every single site I see them advertise warning people to stay away if I don't have my money back in 5 more business days
Since I wrote bad reviews for them I have actually been refunded my money so I don't think it's a fraud thing mine was just a faulty item. Hope this helps x
I wouldn't order anything. The clothing is very cheap. I guess you get what you pay for. And it took forever for my item to come in.
Rose B they take awhile to ship but you ordered during their "off" time for Chinese New year it will be about another week before they process your order. I canceled an order during that time and I just got the conformation it was canceled and credited via paypal. That could be the problem they didn't get back up and running till the 14th possibly the 15th. As far as stealing I myself wouldn't know because I also used paypal I would rather have them know my credit card information before entering anything on a unknown site.
Wow. Sorry that's a significant amount I'm sure you lost that money. They never refund. Hopefully u get merchandise.
I used PayPal
I used my credit card and had no trouble getting a credit applied back to my account.