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Here’s what consumers have asked with answers from Laptop.com.au staff and previous consumers.
Hi Tommy. We very rarely have any issues with our ex-demo range and we find they are just as reliable as our brand new range. However, they are still laptops so it is always possible and yes on occasion there are issues. If there is an issue advised on arrival you have the option of a replacement or refund (your choice) and return shipping is arranged at our cost. If an issue later in the 1 year warranty period then the laptop is repaired or replaced under warranty.
No absolutely not... They are the most difficult suppliers I have ever dealt with on anything.
Yes, this option is easily available to you if it's faulty on arrival and you advise within a week of receiving. If you're nice about it we generally even cover return shipping costs.
As above, thank you. The reason why we operate this way is that we receive hundreds of enquires daily. We can be a lot more efficient via email.
Lee L. Review for LaptopScreen 22/7/19 "5 years dealing with the company an no problems I've been dealing with Dan for 5 years and i've never had any problems. He's an honest seller with great product. I've saved a lot of money using this site." Samuel P. Review for Laptop.com.au 18/7/19 "5 years dealing with this company no problems I've been dealing with Don for 5 years and he's an honest, reliable seller. I've saved a lot of money buying from them. I rate them 5 out of 5."
