KingLinen Questions & Answers

Here’s what consumers have asked with answers from KingLinen staff and previous consumers.

4 questions answered

50% answered in 1 day

Question:

Why are they still in business. they steal money from customers. they send out horrible merchandise and when you attempt to return they will not refund your money Why are they still in business. they steal money from customers. they send out horrible merchandise and when you attempt to return they will not refund your money

Answer:

Well there are still honest people out there that dont know about their shady business and place the order. When they receive the merchandise its already too late for them to do anything about it and king linen has already pocketed the $

By myriam c. over a year old

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Question:

Reading all these very bad reviews. what is your regurn policy if items don't fit from canada Reading all these very bad reviews. what is your regurn policy if items don't fit from canada

Answer:

Don't buy from them. It's not soft at all. It is very poor quality. I returned mine because of the quality and they told me I used it so they wouldn't return it. So absurd! I took it out to feel it. I folded it back up and shipped it back. Beware! Beware!

By Maria M. over a year old

Question:

Can't seem to track my package? sent email to see were it is ? no reply yet .how can't i find out about it ?they are a birthday present to myself;)

Question:

Do you have comforters with microfober?

Question:

Do the polyester comforters have microfiber in the blend?

Question:

I am looking for the curtains that go with the marianne ivory bed set. i can't find them.

Question:

I am from canada and this is my problem... i purchased a comforter set, which doesn't fit on my bed. mattress is too high. i have an rma number, and have tried to return it via fed ex. the won't take the box as they say the zip code i have is not valid. have called customer service and was assured this is the correct zip code. how do i return this to you? it was shipped out to me from burnaby b. c. can i return it there for full credit on the items?

Question:

What is your address

Question:

Why is everything so wrinkled? Why is everything so wrinkled?

Answer:

I AGREE WITH GRANNY S

By LINDA M. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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KingLinen Questions & Answers

Reading all these very bad reviews. what is your regurn policy if items don't fit from canada Reading all these very bad reviews. what is your regurn policy if items don't fit from canada

Can't seem to track my package? sent email to see were it is ? no reply yet .how can't i find out about it ?they are a birthday present to myself;)

Do you have comforters with microfober?

Do the polyester comforters have microfiber in the blend?

I am looking for the curtains that go with the marianne ivory bed set. i can't find them.

What is your address

Is this a safe site? where are you guys merchandise coming from?

Why is everything so wrinkled? Why is everything so wrinkled?

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Is this your business?