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I've been reading a lot of negative reviews. What is the cancellation policy and if I choose not to cancel when is a good time to call and confirm we have seats. I am flying from another state to get on our original flight so it's a big concern for me if they were to cancel the flight hours before as I don't live in that state.

asked by anne H. on 4/26/17

3 Answers
Thumbnail of user henric11

Hi Anne,

Thanks for reaching out to us on SiteJabber. You can find information on our cancellation policy here http://www.justfly.com/help/faq/I-have-to-cancel-my-flight

We always recommend that you confirm your reservation directly with the airline 48-72 hours prior to departure, regardless of where you book. This is to ensure that your flight is scheduled to take off as usual. If you have any questions or concerns, send us a private message and we'll be happy to help!

Kind wishes,
JustFly Team

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Thumbnail of user benjamins66

My recommendation would be not to book through JustFly. They are the worst.

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Thumbnail of user marcellag9

Don't deal with these people... They owe me 1050. 00 which the refuse to refund even having death in family & yes also no credit obtained from them... A joke of a company... I even wrote to the CEO & no reply because they live in ripping off people...

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