Joe's AV is actually is actually run by the same people who own East Coast TVs in Linden, NJ. If you research East Coast TV's, you'll see they have horrific reviews and really bad customer experiences. Since the company had such a horrible reputation, they registered a new business name with the the state of NJ so they could essentially have a fresh new start. Pretty slick, right? Unfortunately, they deliver on the same awful experience as their previous company name did. Do yourself a favor, stick with the big box stores.