Why am I not getting any information about my order 300050878. I have email to customeer care several times and I have no response. Order was made on 6/27/16 and website says it is in process. This was a very good company for years and I ordered many times. What is happening?

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Why am I not getting any information about my order 300050878. I have email to customeer care several times and I have no response. Order was made on 6/27/16 and website says it is in process. This was a very good company for years and I ordered many times. What is happening?

asked by Mary M. on 8/9/16

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indianroots h. [IndianRoots Rep] · Answer 1 · 2016-08-13T03:38Z

indianroots h. [IndianRoots Rep]

on 8/13/16

Namaskar Mary! WE are sorry for the delay in the dispatch of your order. WE have escalated the issue to our concerned team, kindly allow us 3 business days to share the exact shipping date of your remaining products. Your patience is appreciated.

Regards,
Team Indianroots

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