How easy is it to get a hold of customer service at ID.me?

asked by Peter J. on 5/21/19

11 Answers
Thumbnail of user willd85

Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.

Helpful  (1)
Thumbnail of user lauraettag

NO CUSTOMER SERVICE! AT ALL... good luck with ever getting an answer or anyone to come online because they won't it's a company that should not be allowed to exist but it's America go figure

Helpful  (5)
Thumbnail of user sarahp860

Impossible - customer service is just a computer generated response. No one is monitoring the messages.

Helpful  (4)
Thumbnail of user jerryp346

The emails they sent where automated, never got a real response.

Helpful  (4)
Thumbnail of user karenk1354

Impossible. Every number I called said the same thing to enter an extension and then it literally hangs up on you.

Helpful  (4)
Thumbnail of user bobc439

Good luck... I think it is all robo driven meaning they have standard responses without looking at the question or inquiry.

Helpful  (4)
Thumbnail of user joannc180

Cant get ahold of anyone for almost 3 weeks. Ive sent emails, ive called and no assistance what so ever.

Helpful  (3)
Thumbnail of user adriant123

This company should be investigated and charge with fraud.

Helpful  (2)
Thumbnail of user davidw4092

You cannot contact a human at idmenow after the nightmare I've been going through I understand why they don't have a good phone number

Helpful  (1)
Thumbnail of user markp1474

Customer support does not exist here! I can't believe that this company is making money scamming people!

Helpful  (1)
Thumbnail of user karene1272

I agree with everyone's comments. Fake customer service. No help whatsoever. Automated pat responses only. Don't even waste your time trying to contact them. It honestly just will not work because there is no real customer service. You are on your own.

Helpful  (0)

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