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on 10/18/18Dear Antoniea,
We are very sorry to hear that you had a bad experience at Firestore Online. We would like to inform you that we are taking action on the matter to get it resolved with the help of our new management team.
We do hope to serve you again so that we can have the opportunity to redeem your faith in the company.
Feel free to message at daniel@firestoreonline.com. Thank you and have a nice day!
Again, deepest apologies for what happened and we thank you for your feedback.