Hello Dianne,

It's important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.

United States: (+1) 3058594493
Australia: (+61) 2 8776 3353
New Zealand: (+64) 9 886 4904
United Kingdom: (+44) 1905 677511
Canada: (+1) 3058594493
Switzerland: (+44) 1905 677511
Belgium: (+32) 2 588 55 70
Hongkong +852 30016342
SG +6531382420

We are looking forward to hearing from you.