DSW Canada Questions & Answers

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Here’s what consumers have asked with answers from DSW Canada staff and previous consumers.

4 questions answered

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Question:

Im trying to contact the company to return a few items for refund. i have sent 2 emails and have been calling a number that is always busy: 1-844-487-4637 what do i do? Im trying to contact the company to return a few items for refund. i have sent 2 emails and have been calling a number that is always busy: 1-844-487-4637 what do i do?

Answer:

Give up and get what you can for the shoes elsewhere

By Dan s. over a year old

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Question:

I need someone to call me immediately. i need to get credit and are returning shoes we do not want. i need a return label sent to me and a credit to my credit card! isn't there anybody there? help!!!!!!!!!!!!!!!!!!!

Answer:

I want the same thing, but apparently the company filed for bankrupcy and are now closed? I have no idea what to do!

By Emilie D. over a year old

Question:

Are the shoes sold on shoeme.ca authentic or knock offs? Are the shoes sold on shoeme.ca authentic or knock offs?

Answer:

The shoes that I ordered are the authentic brand- in my order I purchased 3 pairs of Bernie Mev shoes, and after they arrived I immediately purchased 2 more pairs. Very satisfied with my purchase

By Helen P. over a year old

Question:

Are you prices in canadian dollars and do you have to pay any duty on shoes? Are you prices in canadian dollars and do you have to pay any duty on shoes?

Answer:

The purchase price is in Canadian dollars, no duties required, only the sales taxes are added to the price. They also have discount promotions that give the buyer an additional 20% off of the purchase price.

By Helen P. over a year old

Question:

I have a 15.00 credit why can't i find this site ?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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DSW Canada Questions & Answers

Are the shoes sold on shoeme.ca authentic or knock offs? Are the shoes sold on shoeme.ca authentic or knock offs?

Are you prices in canadian dollars and do you have to pay any duty on shoes? Are you prices in canadian dollars and do you have to pay any duty on shoes?

I have a 15.00 credit for shoeme.ca where is the staff ?? or the site ??

I have a 15.00 credit why can't i find this site ?

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Is this your business?