I placed an order about an hour ago and just noticed you charged my credit card $700 instead of $70! This needs to be adjusted ASAP!

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I placed an order about an hour ago and just noticed you charged my credit card $700 instead of $70! This needs to be adjusted ASAP!

asked by Robbin P. on 5/18/15

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Jim W. [DiplomasAndTranscripts Rep] · Answer 1 · 2015-05-22T07:21Z

Jim W. [DiplomasAndTranscripts Rep]

on 5/22/15

There was indeed an error made when charging this customer's card and the moment she notified us of the error the charge to her card was voided and we did her entire order for FREE to make up for the mistake. We would NEVER intentionally overcharge someone, this was simply a case of our accounting clerk typing too quickly.

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nicole e. · Answer 2 · 2015-05-18T10:24Z

nicole e.

on 5/18/15

I never had a problem with them charging too much

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I placed an order about an hour ago and just noticed you charged my credit card $700 instead of $70! This needs to be adjusted ASAP!

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