Hi Ramorn!

This is a normal process for
1. All credit cards that have been used for the first time in the website.
2. Credit cards that do not match the account holder's name.
3. Shipping address of the account holder does not match with the billing address on the card.
4. There are some inconsistent information submitted during the payment process that did not match the credit card information.
5. Orders with large amount

You have 2 options on how to verify your payment.

1. Authorization Form- You need to fill this out and once you have filled out the form, you can send it to safetycenter@dhgate.com and use your order number as the subject. You can cover the first 6 and last 4 digits of your card then the CVV code at the back. You can then send this to safetycenter@dhgate.com and use your order number as the subject.

2. Authorization Code- It would be a six digit number or a combination of letters and numbers. It is not printed on your credit card but stored in your issuing bank. Every card transaction is assigned a unique authorization number, which is confidential and can only be obtained by the cardholder from the card-issuing bank. Please contact your card issuing bank to get the authorization number on the order. Once you have the code, you can send that to safetycenter@dhgate.com and use your order number as the subject.

If you wish not to provide any of the verification process, your order will be canceled and the refund will be processed for you.

Riane
DHgate

One word. Hell no... well that was 2 words but hell no.

Don't do it, they WILL take money from you.

They asked me for a screen shot of my bank account after they charged me and said they didn't.

This company is a ripoff do not buy.

No, this place is an absolute scam. DO NOT TRUST THEM

NO NO NO! NEVER send anyone a picture of your credit card! And don't ever buy anything from this company! They are a total rip off! I learned my lesson the hard way. Merchandise is cheap, shoddy and most times not as advertised. N Refunds? Forget it... most people never get a refund!

My answer is no

Obviously people saying "don't do that" are just customers, but as a merchant accepting credit cards online from people all around the world, this practice to request a photo of the credit card is a security measure to avoid fraud.

They can't do anything with your photo, just cover the areas they asked you to cover and you will be fine, in my case, I ask people to cover everything except the last 5 digits of the credit card number. As soon as you send your credit card (not the photo), if the merchant is malicious / scam, they already can prejudice you.

All merchants have to obey rules of Visa / Mastercard / etc, and Visa has a rule about fraud, if a merchant has more than 1% of fraud, they will lose the ability to process credit cards. PayPal doesn't ask photo of credit card because they already have other advanced ways to confirm your identity.

People on this page complained about the photo of the credit card being used against the chargeback process. Yes, the merchant will use the photo if you chargeback, because chargeback is a crime (when you really bought on that store, performing a chargeback is a crime), there are exceptions: when someone used your card without your authorization, when you bought and not received the product.

Hi
I'm costumer DHgate I want use this band card to my account
This my email for account
Roman11062007@yahoo.com
I want use Halifax bank card
First 6 & the last 4 numbers of the card
First 6 number is 446291
Last 4 number is 1040
Expired date is 04/22
CCV code is 136

I want confirm this card to my account please
Thanks

I too have been asked by dhgate to do the authorization form. I think it is becsuse I wanted it shipped to a different place than my card billing address. I did call my bank and they have informed me that the center numbers and the ccv code on your card that they say you can cover when you send the picture are numbers they would need if they wanted to get your card number. I am still not confortable to do what they are asking. And they no longer accept paypal. Guess I wont be ordering there. One must be very careful to just send ic of credit card on internet period!

No indeed that's not normal

No $#*!ing way friend that is a scam

I tryed to answer but no way in this site. This my answer:
Never send a picture of you credit card! Pay by PayPal. Much safer Wasfi
Le 7 août 2016 à 23:59, SiteJabber info@sitejabber.com > a écrit:

A fellow Jabber is looking for some answers

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Ramorn N. Left a question about DHgate. Since you left a review about this business, we thought you could help. Do you know the answer?

Is it safe? I was asked to send a picture of my credit card.

Is it standard practice to ask a cus...

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They have never requested a photo of the card

Oh hell no

No, I've ordered from them a lot at one time. I received so many complaints and when I would order, never did anyone, ask for my credit card, never. So like the other lady and ppl said HELL NO!

I would not send a picture highly unusual;

They are crooks

Do NOT do that. No. No. No.

Dont do it!

Absolutely crazy. No reputable company would ask you to do this. What you're looking for, maybe way cheaper on this fraudulent site. But i wouldn't touch it with a barge pole! Save your money, shop elsewhere. Guarantee you.

NO< NO DHGate never ever ask you for picture of your credit card. I've been a shopper there for many yrs, but they never asked me this stupid thing. If you know the sellers name, you might want to report him/her.
They have a Telephone Toll-Free:+1(877)221-8517(USA & Canada Only)
Or you can talk to on Chat 24/7 http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Hope it helps.

Read carefully the reaction of serpentine "Riane" and understand who you're really dealing with. Since the invention of debit cards I have never come across such a request!

Instead of sending them a photo of your credit card you can shorten them significantly the Via Dolorosa if you send them the contents of your wallet with all credit cards and cash that you have...

If you still cannot derive from the vast majority of the comments that you are dealing with swindlers, forgers and thieves, try your own luck and in return buy yourself a place of honor in the Hall of Stupidity.

Sorry, my friend. There are far better ways to feed hungry people around this globe. Always make sure your feeding hand is not going to be bitten in return.

Newer send photo of your credit card to anyone, especially those three numbers on the other side!

Never!

Are they secure? My friend, it never happens that the site over to buy the betray the trust of the customer and resolve dispute in favor of the seller, although obviously the seller is not honest.

I am 60 years old, I have thousands of orders elsvere, I sell over eBay and such stupid experience I never had.

Conclusion: If you buy on DHgate, you are buyiong on your Are they secure? My friend, it never happens that the site over to buy the betray the trust of the customer and resolve dispute in favor of the seller, although obviously the seller is not honest.

I am 60 years old, I have thousands of orders elsvere, I sell over eBay and such stupid experience as with DHgate I never had.

Conclusion: If you are buying on DHgate, you are buying on your responsibility!

NO DO NOT SEND ANY PICTURES OF YOUR CREDIT CARD TO THIS COMPANY! NO BUSINESS SHOULD ASK FOR A PICTURE OF YOUR CREDIT CARD...

DHgate is a scam site, never buy there! I lost $800.

I refuse to purchase from them anymore, scam artist and liars. Had to get my cc company involved and they refunded my money. You want real stuff, buy them in stores... it's just easier

Do not give them any more info from the cc#, exp date and code in the back when you open the account. I never have a problem with Dh gate even when I have a wrong machine send it to me I returned and I open the case all my money was return to my credit card but take a little more time. Also they have a chat 24/7 you can shoot a any questions and they'll answer.

Sending a photo of your credit card is the same as sending the card itself.

Definitely not. Just the fact that u felt apprehensive when asked needs to be enough. Go with your gut feeling. No one should ever ask for something like that. I agree with the person who pays with pay pal. Better for only one company to have your info. Consider checking out PayPal for future payments
P s. I wouldn't deal with Dhgate in the first place. I've been ripped off by a number of companies that are actually Dhgate. They've sent inferior merchandise, nothing like ive ordered and refuse to give money back or to send the merchandise I really did order.

I wouldn't trust them with anything. They are liars and theifs in general. Send out broken products (2 out of three orders). Then refund you with vouchers even though you want a replacement and in order to use the vouchers you have to spend like $150 minimum

I wouldn't

Never send a pic of your credit card. Other than that is safe to purchase. When you finalized the purchase you enter the info.

It's not standard to send a picture of your credit card. My experience with Dhate was not good. They never send me the item I ordered instead the seller sent me an used hair pin and took Dhgate 4 months to return my money back.

Hi mate
Definitely it's not normal and not necessarily
They should not asking you about the picture of
Your credit card!
Very strange please be careful. Looking like fishing
Good luck...

Never give your information to make it safe I always pay with PayPal just in case they take your money pay pal will replace your money

Heck no never send that info they shld except it like that

No, no, no. Buy elsewhere. Never send copy of your card.