CompressionSale Questions & Answers

Here’s what consumers have asked with answers from CompressionSale staff and previous consumers.

4 questions answered

0% answered in 1 day

Question:

Why are you charging $3.95 shipping charge on orders under $39.00 when it clearly states nothing of the sort on your website or your shipping policy? Why are you charging $3.95 shipping charge on orders under $39.00 when it clearly states nothing of the sort on your website or your shipping policy?

Answer:

We have free shipping on all orders within the United States. The only charges would be big items such as the donner aids, or heavy items such as the washing solutions.

By Alexander B., Manager on 12/4/23

Question:

How do you measure for size to oder? How do you measure for size to oder?

Answer:

Sizing charts are located on the product details page. For knee-highs: measure around your ankle and calf. Then, measure the distance from the floor to the back of your knee. For thigh-high and pantyhose: measure around your ankle, calf, and upper thigh. Then, measure the distance from the floor to your upper thigh (bottom of your buttocks).

By Alexander B., Manager over a year old

Question:

Received my order #795456 but it was to be free shipping. my postman collected $5.46 from me. what is the deal? Received my order #795456 but it was to be free shipping. my postman collected $5.46 from me. what is the deal?

Answer:

Please contact customer service at 1-800-504-7315 at your earliest convenience.

By Alexander B., Manager over a year old

Question:

I spoke to a gentleman who said he was sending me a return form on my email, i never received it. it was for a metal donner. i have no balance. please send everything i need to credit my account and i can return the donner to you. thank you. dr.nat@verizon.net I spoke to a gentleman who said he was sending me a return form on my email, i never received it. it was for a metal donner. i have no balance. please send everything i need to credit my account and i can return the donner to you. thank you. dr.nat@verizon.net

Answer:

Please contact customer service at 1-800-504-7315 at your earliest convenience.

By Alexander B., Manager over a year old

Question:

How long it takes shipping to canada , 3 months?

Question:

I'm frank pistoia i just bought one knee sleeves from you. can you send me the tracking numers

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

CompressionSale Questions & Answers

Why are you charging $3.95 shipping charge on orders under $39.00 when it clearly states nothing of the sort on your website or your shipping policy? Why are you charging $3.95 shipping charge on orders under $39.00 when it clearly states nothing of the sort on your website or your shipping policy?

How do you measure for size to oder? How do you measure for size to oder?

Received my order #795456 but it was to be free shipping. my postman collected $5.46 from me. what is the deal? Received my order #795456 but it was to be free shipping. my postman collected $5.46 from me. what is the deal?

How long it takes shipping to canada , 3 months?

I'm frank pistoia i just bought one knee sleeves from you. can you send me the tracking numers

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