Cell2Get Questions & Answers

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Here’s what consumers have asked with answers from Cell2Get staff and previous consumers.

7 questions answered
43% answered in 1 day
Question:

What is the toll free telephone number for customer support?

Answer:

Phone # is 8005182355

By Tara L.
Question:

What is the difference between gsm and cdma?

Answer:

CDMA and GSM networks are two types of cellular phone networks and generally if you have a device made for one, it can't be used on the other. In the US, Sprint®* and Verizon run on CDMA networks while AT&T and T-Mobile run on GSM networks. Ting runs on both

By Tara L.
Question:

Hello! all device from your store are unlocked ?

Answer:

There are good and bad CDMA and GSM networks, but there are key differences between the technologies... It's much easier to swap phones on GSM networks, because GSM carriers put customer information on a removable SIM card. Take the card out, put it in a different phone, and the new phone now has your number.

By luiz z.
Question:

Answer:

The the return policy check cell2get web site or the link below http://www.cell2get.com/shippinginfo.html

By luiz z.
Question:

The cell phones that you sell, are new, refurbished, or used???

Answer:

I'm guessing Refurbished and Used just by reading the reviews and the lack of answers. If a company can demand retraction of a review or threaten harassing emails to one's place of business, then they should be able to answer the most simple of questions. So, guaranteed new? Certified Used? Warrantee eligible Reconditioned?

By Erika W.
Question:

Ordered an iphone5s in june 2015. the iphone is not working right out of the box. it gives blue screens and keeps restarting. it was sold as new. but the staff at apple store checked the imei number and told me it is a used phone. they sell used phones not new.

Answer:

There's something fishy about this web based cell phone company. My phone came used as well, and they never ship me the missing part of it, which is the S pen. When I call the guy is willing to spend hours arguing with me over the phone, telling me the company will take me to court because I write reviews about them online. Thank God my phone is working well for now, but I don't have manufacturer's one year warranty and I had to pay ordering the S pen through Amazon. Good luck man!

By Lesly L.

Can’t see your question? Ask to get answers from the Cell2Get staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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