I ordered a motor from them. They are wanting a picture of ID and payment card? Is that normal?

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I ordered a motor from them. They are wanting a picture of ID and payment card? Is that normal?

asked by Whitney C. on 7/23/18

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John S. [CarMonkeys Rep] · Answer 1 · 2018-07-24T11:31Z

John S. [CarMonkeys Rep]

on 7/24/18

This is normal, due to a high rate of fraudulent transactions the company has imposed security measures to defend against this. We ask for copies of the ID and credit card when there are discrepancies between the billing address and what the credit card merchant has on file for you. We also request the photo ID and credit card when there is an excessive distance between the billing and shipping address, as in shipping from one state to another.

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