BodyCandy Questions & Answers

Your card info is secure. I've received store credit for items when there was an issue and orders have always arrived quickly.

If you ordered on a Sunday, that delays it one day off the shipping you paid for, at the very least, because online businesses do no ship on weekends! While you ordered on Sunday, they only ship the first business day after you placed your order, or the same day if it was a business day before ten A.M.!

I buy the 14k and 10k gold and have no issues. I'm allergic to everything else. My daughter has all kinds of jewelry from here and has had no issues to date with the surgical steel.

When you buy nipple rings for them it comes in a set of 2.

It's not great and it takes forever to arrive. If they lose the package you don't get refunds at all, they give store credit. Don't do it

Mine took 8 days including the weekend. Sometimes you can't track your order, call them if you're concerned.

Call them. Email responses take forever. Slow customer service.

They usually send them like a "regular mail" so the traking number may not work. Still if you send them a message trough facebook they will reply and try to help you. I had a really good experience with them. Hope you get your nose rings soon.

Hi! I dont think the company can read the questions you do in this page. You can send them a message trough facebook tho. They answered me and they were very kind. I hope you can contact them soon enough

Call comatose service Monday through Friday before 5pm. They may put your order on hold if you address isn't correct. Also, make sure you call. Don't email! Responses take forever.