Follow your gut...Do NOT attempt to allow your customer to pay via bill.com. I never received the option of receiving payment via email with a virtual credit card. And, despite what their web site says, I can't find a way to change the current, RIDICULOUS payment process...they call me on the phone from a different time zones hours behind. They verbally give me a credit card number. Stupid process...if either the barely-speaks-the-same-language-as-me person on the other end or I happen to transpose numbers, there is no way to get back in touch with them. And God forbid you don't answer the call...they do NOT leave a voicemail and if you attempt to call the same number back, you just get a recording that doesn't help at all! I've now been waiting for 6 days for them to call me back to pay me my $10,000!