Hi there,

We're sorry to hear you feel this way.

We know how it can seem when policies and terms and repeated to you, but this to help you to better understand how this situation has occurred and why your transaction may not be refundable. When you make or pre-authorise your purchases on Badoo, you agree to the terms which are set out to you. Our support team have looked into this matter and it has been resolved, unfortunately on this occasion you will not be entitled to a refund for this particular purchase.