AT&T Questions & Answers

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Here’s what consumers have asked with answers from AT&T staff and previous consumers.

6 questions answered
0% answered in 1 day
Question:

What has happened to at@t in the last 2 years that have so many people are giving terrible reviews...used to be a good company..now i don't know

Answer:

Terrible service, this is the worst service I've ever had. Canceled all services with this company after my customer service experience. Customer service is horrible, their service in general is horrible, and they don't offer anything I can't get at any other competitors store. I wouldn't recommend service or work with this company, they are discriminatory and bias. All they do is take advantage of you and try to sell you stuff that you don't need so they can raise their commission. If you want to be serviced by a bunch of dilettantes, this is the place for you, bad service, work, and experience, Joshua at legacy village has terrible customer service experience.

By W L.
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Question:

I'm still using at&t but their connections are poor. is it just mine?

Answer:

At this point I am so disgusted with a T and T your customer service skills are horrible they don't help you out they keep transferring you to different departments just to get you off the phone they do not like to resolve problems and promises that they made they do not keep their promises they get you into getting into their products and getting their commission and then they screw you out of what they promise you I do advise anybody to go through a TNT they are lousy

By Tammy C.
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Question:

Why if i pay my bill in advance to att can i not get a refund when i canceled my service?

Answer:

Because they never really will cancel your service! They overcharge you and when you finally get a hold of them they still refuse to help.

By C U.
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Question:

Answer:

Yes there are supervisors at AT&T and they prefer NOT to talk to YOU!

By Sue H.
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Question:

At &t technicians have told us they are jumping ship. can't stand the working conditions. why do you think that is happening?

Answer:

I use to work for AT&T, they have gone from bad to worse to I don't give a damn, and that's a shame

By Sue H.
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Question:

Does trump own this company. it is so screwed up and employees lie all the time that i'm convinced that liar trump must be in charge. he has the best

Answer:

That is just silly. He wldnt be a multi millionaire if his businesses were bad. You forget, everybody loved him till he announced he was conservative. Isn't it all the democratic mayor's and governor's states that are going to $#*!? Or would you rather take crime over parent choice?

By Elizabeth B.

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