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on 12/14/23Hi Patty, of course! We understand that Sitejabber actually has a ton of unsolicited reviews, and most of the negative reviews on here are not verified purchases. You can browse other review sites such as Better Business Bureau for verified purchases. Otherwise, you can contact us at info@approvalreadyconsulting.com anytime or call us at our 212-609-1354 New York number during our normal hours (12 pm to 9 pm on weekdays, 12 pm to 5 pm on Saturdays, Eastern Standard Time), and we'll be here to assist you right away!