Here’s what consumers have asked with answers from 2FixYourTrafficTicket staff and previous consumers.
Dear Ahmed we are sorry that you are not satisfied with our service. We try to help each client as best as we can. Also every ticket is different and so is the document that is produced for the trial by written declaration. As far as the refund we require to receive the court verdict within 30 days so that we can verify the information and process the refund.
Hi Grace, we spoke on the phone yesterday and I believe we addressed your question. Thank you for contacting us.
Yes we can help you with a cellphone ticket for $49 basic fee and 100% money back guarantee for the $49 fee.
Please be advised, when you signed up, you selected Upgrade I, Expert Analysis and comprehensive written expert opinion prepared by a Professional Traffic Engineer Licensed in the State of California. This is an additional fee of $49.00. Attached is a snapshot of the website wherein you selected your upgrade. Please be advised, we have sent you your Final Document via email several times. We wanted to notify you so you can be on the lookout as it is an important document. It may be going into your spam/junk mail so please look in those inboxes as well. Please email if you have any questions.
We do not change the order amount. It is all based on customer selection. During the signup process customers have an option to upgrade the service from the basic service fee of $99 for an additional $99. However, this is the customer's choice to select the service level. Therefore, if a customer selects the upgrade II option, the system will add an additional $99. Similarly we offer 24 hour RUSH service for an additional $45 to get the documents to our clients within 24 hours. So if a customer selects the rush service the system will charge an additional $45. We also have a minimal transaction fee which we pay to the bank for card processing. Also, if a customer makes a mistake during the signup and selects a service they did not intend to get and they inform us in a timely manner we immediately make the adjustments and downgrade the service level, issue a refund for the difference and prepare the documents accordingly.
Yes,. If you have decided to fight your traffic ticket with a trial by written declaration, we can help you. We will prepare all your documents for you. A trial by written declaration does not require for you to appear in court. Please signup on our website at the following link: https://www.2fixyourtrafficticket.com