Im so angry with ADK9, I have 2 border collies who to be honest are pretty good dogs but I wanted a few things working on like recall and walking to heel etc so after seeing ADK9 results and feedback on Facebook I decided to give them a go as the results looked great. The cost was £495 per dog for 10 days as they said this is the time they needed to train recall. Me and my husband decided it was worth the price so paid up and took them to the Lincolnshire branch.
The kennels were not great and this did make me worry a little as it was not only for training dogs but also RSPCA animals too so very loud and a bit run down. I had to text on several occasions to see how my dogs were as had heard nothing from them after 2 days.
When I went to collect my dogs I was told they were doing well and that they enjoyed the stay. When I saw my younger collie he was so thin and his ribs were visible which did shock me and also my dogs were very depressed to say the least. They had blood shot eyes too.
I was not overly impressed with what a saw in my dogs training wise but she said that as they are excited to see me this would alter the attention of them so I decided to take her word for it and see for myself when I got home.
That night my older collie got very ill so had to call the vet which after hours in there ended up with a £300 vet bill and a poorly dog with infection and kennel cough which my other dog also got too!
I have been in talks with them over email and Im getting nowhere they want to refund me £27 for the medication cost and thats it which I think is an insult. They also said they would retrain my dogs as I see NO results in the training they supposedly did?
I will talk to consumer rights tomorrow and see how it goes... wish me luck x