I ordered a dress four days ago and paid for next day delivery, anticipating it would arrive within two days. It still hasn't been shipped but the money has been taken out of my account - I can't get hold of anyone at the company to get an update as to the status of my order, as I paid the higher delivery fee because the dress was purchased for a wedding, so I have no idea if it will arrive in time despite them taking £55 from my account. It's absolutely dreadful service. They keep replying to people saying they're just so busy but they either need to hire more staff or stop taking orders until they're in a position to fulfil them. Currently they just take money and do not provide the service. Do not order from here!