UPDATE: I've been sending messages to the website requesting information about my purchase and had zero responses since February. Proof of my purchased is attached below. I made a purchase in February / 2024. Their web site says that items purchased within the US and/or Canada should be delivered in 1 or 2 weeks. This did not happen. I still have not received my item. The website has and e-mail for questions which I've used multiple times but I received an e-mail back saying "undeliverable". So, its a fake e-mail. I also used their web site option for questions providing my name, phone number, e-mail and order number and still they haven't responded. Also, the website does not appear in my desktop computer. It seems the website only appears on mobile phones. I'm going to continue requesting information until my item is delivered or until the website stops stealing other people's money. I do have proof of my purchase. The picture is on my phone and I haven't uploaded it in my laptop yet. I'm typing this review using my laptop. However I'll attach the picture eventually.