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I ordered an item 8 days ago, this item was intended for a Christmas present, the item still hasn't been dispatched. This company took my money even though the item clearly isn't in stock, their 'customer care' are unable to give me a date for when they will have the item back in stock. Useless.
Update - I have now been given a "expected" dispatch date of 15/1/24, well over a month after I ordered the product!
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