Thumbnail of user yvonnej225

Yvonne J.

4101 Amherst St., Des Moines, IA. 50314

Contributor Level

Total Points
85

1 Review by Yvonne

  • LDProducts

1/18/24
• Updated review

Your telephone response is bad, can't reach anyone with out a extension number, say they will kept your place in telephone calls, but never return the call? Yvonne James TBBChurch, still awaiting toner we have already paid for over 3weeks ago you took the money but still no toner received?

Thumbnail of user patrickd10
Patrick D. – LDProducts Rep

Thank you for reaching out to us, Yvonne. We sincerely apologize for the inconvenience you have encountered. We would like to know more about this and work on resolving it. Our phone lines are currently experiencing a high volume of incoming calls, resulting in longer wait times. Please be assured that we are actively working on enhancing our communication channels to provide you with better assistance. Please send us a direct message with your details on our customer service support team for immediate assistance at https://ld.ink/2DM8cOU, or you can always email or call us at 888-321-2552.

Payment taken but no product recieved
1/2/24
• Previous review

Ordered on 11/28/2023 your payment went through our bank on 11/30/2023 no product received
Ordered again on 12/27/2023, your payment went through on December 28th, 2023 Still no product received we have been out of toner since 15th, I called several times and left massages and still no response from your company is this fraud?

Products used:
still waiting???

Service
Shipping
Thumbnail of user patrickd10
Patrick D. – LDProducts Rep

Thank you for your feedback, Yvonne. We apologize for the inconvenience this may have caused. Let's talk about your concern, so we can address it right away. Please send us a direct message with your details on our customer service support team for immediate assistance at https://ld.ink/2DM8cOU, or you can always chat, email or call us at 888-321-2552.

Yvonne Has Earned 5 Votes

Yvonne J.'s review of LDProducts earned 4 Very Helpful votes

Yvonne hasn’t received any thanks yous.

Yvonne doesn’t have any fans yet.

Yvonne isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user gizeldat
4/29/24

I have not been able to speak to anyone on the phone regarding an order not received, I have been...

Thumbnail of user billn2zaq
4/24/24

I have used LD for years with no problems, this past month I placed my usual order. It's been 2...