Thumbnail of user ytt2

Yt T.

Contributor Level

Total Points
100

1 Review by Yt

  • Urban Outfitters

5/19/20

My item return status was shown as received almost a month ago but till date there is no refund processed. Contacted their live chat twice and they told me they cannot confirm if the item was even received. Keep repeating that they do not have this information and that I can only wait (mindlessly). So what is the point of the returns tracking number and status update? I have been more than patient but it is still appalling to receive such replies. ZERO customer service and after sales service. 1st purchase and never again. Bring your business elsewhere guys.

Yt Has Earned 20 Votes

Yt T.'s review of Urban Outfitters earned 20 Very Helpful votes

Yt hasn’t received any thanks yous.

Yt doesn’t have any fans yet.

Yt isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user zoej64
2/22/24

BEWARE EXTREMELY POOR INVENTORY MANAGEMENT Ordered an expensive product (from a third-party...

Thumbnail of user alexandrat204
2/9/24

They charged me for a dress and never sent it. They also don't seem to want to correct their mistake