I had my site set to not automatically renew. Today I got a charge from paypal for over $550. I immediately disputed the charge. I attempted to contact ipage but its useless. You can only do chat and the person on the other end is intentionally useless. Ipage/Bluehost is owned by Clearlake Capital. Its hard to understand why a company as large as Clearlake Capital Group would allow subsideries to rip off customers. I have sent correspondence to Clearlake Capital Group to see if i can get some insight. I would absolutely recommend not to deal with ipage/bluehost.