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THIS COMPANY IS A SCAM. AVOID AT ALL COSTS. THEY SEND BROKEN DEVICES THAT ARE OVERLY COMPLICATED FOR SOME REASON. NOT TO MENTION, OVERPRICED JUNK THAT DOESNT WORK. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE. ABSOLUTE WORST. IVE NEVER LEFT A BAD REVIEW IN MY LIFE IF THIS TELLS U SOMETHING. TRASH CLOWN CIRCUS. UGH HAVE THE WORST TASTE IN MY MOUTH AND THEY JUST GIVE YOU SOME BULL$#*! READING SOME ANSWER OFF A SHEET.
Tip for consumers:
Broken, a month later they said they would send me a replacement order IMMEDIATELY?? Do they know what this means? Is there 1 person managing everything? A bunch of minimum wage teenagers? Terrrrrrrrrrrrrrrrrrrrrrrrrriiiiiiiiiibbbbbbbblllllllleeeeeee. Worst company ive ever dealt with.
Products used:
Tiani 3 - Never got to use, showed up broken.
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Hello William,
Thank you for your honest feedback. We're very sorry to hear about your experience with the Tiani 3. I believe I was able to find your correspondence with our Customer Care agent, and it seems the product that was claimed under warranty wasn't returned yet. As soon as we receive the device, the warranty replacement will be sent. We're at your disposal if any further instructions are needed.
Best regards,
Maya@LELO