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My account with crystalead is a few months old now and I've had more than once person tell me funds take a while to be sent back to me.
I was skeptical after hearing this and immediately asked for some funds to be returned.
It took a total of 13 days but I received my money.
The gentleman helping me also mentioned the end of the year is the busiest time for them and some things are delayed.
I have had good service from them so far even though certain things take some time.
My advice is to email the company
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