The customer support team helped me every step of the way through. They were very polite and dedicated to helping me design my tiny home. I showed them some designs of our main house and they designed the tiny home to have the same style as our main house, colors, finishes, and all! They provided virtual tours and renders for us to look at while they were constructing our home! They also are shipping it to Miami from Gainesville, so it makes it even easier on us! Can't wait to get our new home and take it on a trip!