I have worked with the people on CB and I have never had a problem with their customer service, visa help, or talking to women there. It is unfortunate that most of their female members are only from the Asian countries, but if you have patience you CAN meet a good woman there. These are mostly women looking for love and marriage. I met my wife there and I have had no complaints. Like any other website, you will run into liars and scammers, however CB removes, and bans their ip address if you report them and they find proof of their bad deeds. Very few other websites do this!
Most important, they charge a reasonable fee for a 1 month membership. Honestly... you could do much worse than Cherry Blossoms!