After reading reviews online that made the management look very bad, I emailed the owner himself and had a very pleasant conversation, and with minimal response time. I had to wait about a month from the point I ordered my product, but who can have a problem with the wait time with the prices that superpiece offers?
My product came with no damage, straight from India, sketchy package and all, and said it was a candle :) I look forward to shopping there again.