Phil g.

They thought my order was fraudulent. So they took the credit card payment ANYWAY and waited for me to call for a status update before initiating a refund. No notice of cancellation, no explanation whatsoever when I called. Then Mike in shipping says literally everybody in the building is out to lunch except for him, and he can't help me. So I ask that someone with the ability to overnight this thing calls me back after lunch. NO RETURN CALL - all the while, they're sitting on a $1600 payment! So I call back and leave a message, and no joke, A MESSAGING SERVICE EMAILS ME saying PKYS thinks my charge was fraudulent, and I won't be getting a call back. F you, PKYS! That was only the FIRST $1600 of the project, and you worked yourself right out of future consideration. Absolute, mind-blowing lack of common sense!