Vincent B.

I worked for CustomerHD for over year, until I started the Brooks Brothers client in April. In only 3 months I am being written up on a final warning for my QA. There customers are terrible and CustomerHD are desperate and barely able to keep this client afloat. They micro manage all your calls and tickets to the point of interrupting you while you are on an actual call... very annoying to try to active listen to the customer and your team leader at the same time especially for a lousy rate of on $14.00 hour. Furthermore, if you place sales you do not get commission for any sales. Their website is evasive they inflate their prices, run promotions, but never have enough inventory to meet the demand, so customers are caught in the crossfire of not receiving their merchandise on time or never at all. Most of their merchandise is on PO pre-order or backorder from the warehouse because they outsource the manufacturing outside of the US. If you apply to work at CustomerHD work the Brooks Brothers client at your own risk... but I guarantee you will quit after 1 month..