The first payment with the other bank card was rejected and I do not know why...
Good afternoon Viesturs, We are sorry to learn about the challenges you faced on our website. We aim to provide the best possible customer satisfaction and would like to take the opportunity to rectify this situation and make it right for you. Please write to us at admin@travelup.com so one of our team members can assist you. Regards, TravelUp
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I never got my confirmation email. I booked another stay at the same hotel
Had to try several times before taking my card information.
Good afternoon Viesturs,
We are sorry to learn about the challenges you faced on our website.
We aim to provide the best possible customer satisfaction and would like to take the opportunity to rectify this situation and make it right for you.
Please write to us at admin@travelup.com so one of our team members can assist you.
Regards,
TravelUp